Shipping policy

At RIMALZA, we aim to provide a smooth and reliable shopping experience for customers across the United Arab Emirates.

πŸ‡¦πŸ‡ͺ Shipping Across the UAE

We currently deliver orders throughout the United Arab Emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

🚚 Delivery Time

  • Estimated delivery time: 3–5 business days
  • Delivery times may vary depending on your location, product availability, and courier conditions.
  • Orders are normally processed before being handed over to our delivery partner.
  • Once your order has been shipped, you may receive tracking information where available.

πŸ“¦ Order Processing

Orders are generally processed within 1–2 business days.

Orders placed during weekends, public holidays, or promotional periods may require additional processing time.

πŸ’³ Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and locations. Availability can vary depending on the delivery address and order.

πŸ“ Delivery Address

Please make sure your delivery information is accurate, including:

  • Full name
  • Mobile number
  • Building/Villa number
  • Street name
  • Area
  • Emirate
  • Any useful delivery instructions

RIMALZA is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

⏳ Delivery Delays

Although our estimated delivery time is 3–5 business days, unexpected delays can occasionally occur due to courier operations, weather conditions, public holidays, high order volumes, or other circumstances outside our control.

If your order is significantly delayed, please contact our customer support team and we will assist you.

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πŸ“ž Contact Us

If you have any questions regarding your order or delivery, please contact RIMALZA Customer Support through the contact details provided on our website.

RIMALZA β€” Your Everyday Marketplace πŸ‡¦πŸ‡ͺ